Faculty of Medicine, Chiang Mai University Develops ‘Smart Connected Healthcare’, Paving Way for Digital Medical School

Uses Cisco’s Intelligent Video Collaboration Solution for Digital Medical Practice to Enhance Digital Healthcare Experience

Chiang Mai, Thailand, November 29, 2019 – The Faculty of Medicine, Chiang Mai University (MedCMU) has developed ‘Smart Connected Healthcare’ for its Medical Technology Education Center (MTEC), with the aim of providing technological support for its medical education program as part of the faculty’s initiative to become an international digital medical school.

Thailand is a prominent medical destination and known for providing high-quality yet affordable medical services. However, such services can only be found in some major cities, and there is inadequate collaboration on medical education, R&D and healthcare services. For this reason, the Faculty of Medicine, Chiang Mai University has decided to deploy Cisco’s Intelligent Video Collaboration solution at the Medical Technology Education Center. This covers:

  • Tele-education: Distance learning powered by digital media information technology fully accommodates the medical education program, allowing all students to equally and comprehensively access educational materials, courses as well as complicated diagnostic and surgical experience.
  • Tele-medicine: The tele-medicine platform enables medical specialists to hold consultations with patients through a high-performance video call system that delivers an immersive experience. This allows patients to obtain accurate diagnoses without wasting time and money on traveling to hospitals.
  • Tele-training / Tele-R&D: Allows for sharing knowledge with medical institutions in other countries as well as local medical schools and hospitals in order to stay up to date with the pace of medical progress.
  • : Live surgery broadcast of medical procedures from the operating room and Surgical Simulation Training Center, Faculty of Medicine, Chiang Mai University enables two-way communication between medical students and surgical experts. It connects with coordinated hospitals, educational institutes, and medical institutes for medical students to gain real-time experience of surgery, working perspectives and the handling of medical devices, thus enhancing their learning.
  • Provide digital medical media for medical students, medical workforce and others and serves as a lifetime medical learning source.

The Faculty of Medicine, Chiang Mai University, focuses on supporting asynchronous learning, allowing teachers and students to communicate and interact anytime by using various digital devices. With telecommunication, students will be able to learn anywhere anytime to suit their requirements and convenience without time and location limitations. This self-paced learning is as efficient as classroom or face-to-face learning.

The Faculty of Medicine, Chiang Mai University, has extended its education program to six hospitals in the northern region: Nakornping Hospital, Lamphun Hospital, Lampang Hospital, Chiangrai Prachanukroh Hospital, Nan Hospital, and Maesot General Hospital. The faculty’s 4th – 6th year medical students also work at those hospitals to learn, share and enhance their medical knowledge, skills and experiences.

Cisco’s Intelligent Video Collaboration solution is a unified communication solution that combines data, voice, video and web technologies to enhance collaboration and productivity. With this collaborative solution, doctors are able to provide clear explanations on diagnostic and examination results to patients and hospitals are able to reduce their operating costs.

Clinical Professor Niwes Nantachit, M.D., President of Chiang Mai University, said, “With digital disruption, several industries have to transform in order to survive and thrive in the digital age. As a leading education institute in Thailand, Chiang Mai University has deployed technology solutions to transform learning formats and upgrade educational delivery and services. We believe that technology is key to boosting competitiveness and that an all-encompassing connection based on solid infrastructure will bring benefits to organizations, staff, clients and all stakeholders. Particularly in the healthcare industry, technology is playing an increasingly active role in medical services enabling people to live longer, more safely and healthily. We are therefore committed to leveraging technology to improve our academic services as part of our digital transformation journey.”

Prof. Bannakij Lojanapiwat, M.D., Dean of Faculty of Medicine, Chiang Mai University, said, “The Faculty of Medicine, Chiang Mai University, is a leading medical institution that meets international standards. Our mission is to conduct research and provide high-quality healthcare services. We rely on Cisco’s technology solutions, consulting and support services, which empower us to link operations in every department and enable our staff to work more easily and efficiently. At the same time, patients can communicate and request services with far less effort. This will ultimately allow us to become an international digital medical school and a true ‘Connected Healthcare’ provider.”

Vatsun Thirapatarapong, Managing Director Thailand and Indochina at Cisco, said, “Several countries have successfully combined technology and innovation with medical services. Thailand’s Ministry of Public Health is no exception, developing an eHealth strategy designed to provide digital healthcare services across the country, allowing everyone to access medical services more conveniently. Cisco has supported the ‘Connected Health’ approach which enables hospitals to leverage IT to deliver end-to-end healthcare services to patients. Connected Health touches patients before they need medical care and allows them to play an active role in medical decisions for their own well-being. Cisco is excited to work with the Faculty of Medicine, Chiang Mai University in helping them transform their education program with our technology solutions and equip their students with the knowledge and digital skills in the medical field needed for the 21st century.”